As Viking’s Director of Operations, Mary Lou provides strategic leadership across a vast operational landscape. She oversees a diverse array of functions – training, communications, deal support, special projects, marketing, IT, and more. With a continuous improvement mindset, Mary Lou optimizes workflows by implementing integrated systems to promote seamless coordination company-wide.
Mary Lou had a successful career in sales, marketing & advertising where she created strategic and creative print & online marketing packages, while building long term relationships with new and established clients.
Mary Lou is a native of New York State and graduated Cume Laude from Montreat College in 2019 with a Bachelor’s degree in Business Administration. Away from work, she is an active member of Mosiac Church in Charlotte, where she helps facilitate a weekly GriefShare program to help people find hope again. She loves volunteering, traveling, hiking, exercising, trying new restaurants, and spending quality time with friends and family.