This company was established over 20 years ago and provides the DFW area with managed IT and security services for both commercial & residential clients. It has grown from providing basic break fix support for residential customers into supporting a diversified customer base of both residential & small to mid-sizes business customers.
•Company has successfully converted its business to subscription based, multi-year contracts over the last 5 years; monthly recurring revenue is nearly 80%
•Company has grown from referrals and word-of-mouth solely; spend on marketing activity over the last 10 years has been minimal
•The company is operated by a lean, devoted team that focuses on customer services & speed (4.9 star google rating)
•Owners are involved in the day to day from a sales, ticket tracking, & billing prospective
•The company utilizes a comprehensive technology stack to support efficient service delivery, cybersecurity, and scalable operations
•No revenue concentration issues exist; the largest customer accounts for 7% of revenues
The owners are looking to retire and sell their business to a new owner who will look after their long-term clients and provide a similar tier of customer service that has benefited them for nearly 3 decades.
Investment considerations:
1.High Monthly Recurring Revenue
2.Loyal & diverse customers
3.Large expansion opportunities
4.Highly desirable area of service
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Andrew has spent most of his 20 year career working on both sides of the M&A table. From assisting business owners in the sale of their businesses or in representing buyers in roll-ups or bolt on acquisitions, he has a unique prospective to support sellers today. Andrew joined Viking in 2024 and his current and former clients extend across various industries including technology, manufacturing, transportation, hospitality, and professional services.
Most recently, Andrew served as portfolio company CEO for Pure Wellness & senior director of portfolio management for a publicly traded asset management & advisory firm. He helped oversee the turnaround of the portfolio during the pandemic and supported the expansion of the portfolio companies through bolt-on and platform expanding transactions. In addition to this role, he has served as senior advisor to various metal fab, construction, and logistics businesses through his former advisory business. While focusing on value accretive systems and processes, he worked closely with his clients on strategic planning, cash flow management, and operations optimization to maximize owner value in preparation to sales processes.
Andrew earned his MBA from Southern Methodist University in Dallas, TX. He also holds a Bachelor of Arts in Psychology & History from Georgetown University in Washington, DC and a Masters of Arts in Applied Economics from Johns Hopkins University in Baltimore, MD.
